Privacy Policy.

1. Data We Collect

We collect information you provide directly to us, including when you:

• Purchase an ebook or consultation (name, email, payment details via Stripe)
• Submit the contact form (name, email, message)
• Sign up for a waitlist (email address)

We also collect standard usage data automatically via cookies and analytics tools (e.g. pages visited, device type, browser).

2. How We Use Your Data

• To process payments and deliver purchased products
• To respond to enquiries and book consultations
• To send service updates (e.g. new city guides) — only if you opt in
• To improve the website and user experience

3. Third Parties

We use the following third-party services to operate the site:

• Stripe — payment processing. Card details are never stored by us.
• Resend — transactional email delivery (order confirmations, booking emails).
• OpenAI — powers the on-site AI chat assistant. Messages may be processed by OpenAI's API.
• Vercel — website hosting and infrastructure.

4. Cookies

We use cookies to process payments (Stripe), remember your consent preferences, and analyse site traffic. You can dismiss our cookie banner to decline non-essential cookies.

5. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To make a request, email us at hello@decoded-global.com. We will respond within 30 days.

6. Data Retention

We retain purchase records for up to 7 years for accounting and legal purposes. Contact form data is retained for up to 2 years. You can request deletion at any time.

7. Contact

For any privacy-related questions or requests, contact us at hello@decoded-global.com.